Patient Services and Data Assistant (Manila)

Bringing high-quality care closer to where families live—and turning real patient experience into better health systems.

About odoVita

odoVita is a community-based primary health care initiative working in an underserved urban settlement in Manila. Our work focuses on children and their families, providing care in line with WHO and international standards, while strengthening continuity of care and reducing barriers through proximity, follow-up, and community engagement.

What sets odoVita apart is the combination of hands-on clinical care with experience in global health, policy, and research. The same team that sees patients in the clinic and community also contributes to guidelines, research, and system-level work. This allows us to bring real patient experiences into discussions that shape standards and policies, and to apply those standards in settings where access to care is most limited.

This is not a traditional charity model. It is a professional, outcome-oriented initiative, implementing evidence-based standards of both clinical practice and health systems work. The aim is to improve outcomes for individual patients, while using these experiences to inform better ways of delivering care more broadly.

Our work is grounded in the reality that meaningful change comes from combining consistent, practical care for patients and families with the ability to translate these experiences into evidence and to inform better ways of delivering care globally.

Despite one in eight people globally living in informal urban settlements, there remains a striking paucity of data on their health needs, access to care, and outcomes—gaps we aim to address through our work.

We are seeking a meticulous and reliable Patient Registration and Data Assistant to support patient registration and clinical data management in a community-based primary health care clinic serving one of Manila’s most underserved populations.

This is a strengthened patient registration and data management role that supports continuity of care, follow-up systems, and effective use of clinical information.

Role Overview

You will be responsible for the accurate registration and management of patient information, ensuring that all relevant clinical data—consultations, laboratory results, imaging, and follow-up information—is complete, organized, and accessible.

You will contribute to systems that support patient tracking, recall, reminders, and continuity of care over time.

Key Responsibilities

Register patients accurately in the electronic medical record (EMR) system
Maintain and update complete and consistent patient records
Upload and organize laboratory results, X-rays, and other clinical documents
Support tracking of appointments, follow-ups, and missed visits
Maintain and actively manage a calendar of patient referral appointments, supporting coordination and ensuring follow-through of referrals
Maintain and update recall lists for patients requiring follow-up care, including:
- Family planning services
- Antenatal care
- Well-child visits
- Other scheduled or preventive services
Assist in generating and managing patient reminder systems
Ensure that clinical information is readily available for clinical decision-making
Identify and correct data entry errors or inconsistencies
Ensure confidential and secure handling of patient data
Support smooth patient flow and coordination within the clinic

What We Are Looking For

Strong computer skills and confidence using digital systems
High level of attention to detail and accuracy
Organized and reliable, with the ability to manage routine tasks consistently
Ability to work in a busy, fast-paced environment
Strong sense of responsibility and ownership of data quality
Good communication and teamwork skills
Good command of Tagalog and English
Prior experience in clinic registration, administration, or data entry is an advantage

What We Offer

Competitive salary, commensurate with experience
A meaningful role in a community-based, equity-driven health program
Exposure to digital health systems and clinical workflows
Training and learning opportunities
A structured, supportive, and mission-driven team

Working Conditions

Full-time (40 hours per week)
Based in a community clinic setting in Manila

Why This Role Matters

In this setting, good care depends on more than clinical skills—it depends on knowing who the patients are, what they need, and whether they return. Your work ensures that no patient is lost in the system, and that care can be followed, coordinated, and improved over time.

Application Process

Please submit your CV and a short letter of motivation to careers@odovita.org, indicating “Application – [Position Title]” in the subject line. Please also include your salary expectations in your application.

Applications will be reviewed on a rolling basis until the position is filled.